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If you are a consumer in the European Union, you benefit from the legal guarantee of conformity for goods. The official EU notice below summarises your rights.

Official EU notice: Legal guarantee. Minimum two-year legal guarantee protection for goods sold in the European Union. More information at europa.eu/youreurope/guarantees

More information on your rights, in your language: europa.eu/youreurope/guarantees · Download the notice (PDF)

How to report a defect

Please contact us as soon as possible at info@versaloro.com with your order number and, where possible, photos. For verified damaged, defective or incorrect items we cover the return costs. See also our Refund/Return Policy.

Customers outside the European Union (Switzerland, United Kingdom, Norway) have statutory warranty rights under the applicable law; these remain unaffected.