Your legal guarantee rights
If you are a consumer in the European Union, you benefit from the legal guarantee of conformity for goods. The official EU notice below summarises your rights.

More information on your rights, in your language: europa.eu/youreurope/guarantees · Download the notice (PDF)
How to report a defect
Please contact us as soon as possible at info@versaloro.com with your order number and, where possible, photos. For verified damaged, defective or incorrect items we cover the return costs. See also our Refund/Return Policy.
Customers outside the European Union (Switzerland, United Kingdom, Norway) have statutory warranty rights under the applicable law; these remain unaffected.